Boost Patient Collections by As Much As 250% with Self-Service Check-In

Requesting out-of-pocket payments from patients at the time of service increases the likelihood of actually collecting those balances and reduces the potential for bad debt. With MPV's patient self check-in kiosk system, healthcare providers can quickly and consistently collect co-payments and outstanding balances during the patient registration process while also expediting check-in and increasing staff efficiency.

When patients arrive for an appointment or procedure, they can use the kiosk to enter or verify demographic information, confirm insurance coverage, sign authorization forms, complete questionnaires and provide triage data before paying any balances due.

In addition to simplifying the registration process for patients and creating a better overall patient experience, the kiosk offers a number of process improvements for staff as well. Direct integration with MPV Eligibility and other information systems dramatically streamlines workflow by electronically confirming patient co-pay and deductible information, eliminating duplicate entry of patient data and reducing paperwork. This self-service approach also minimizes the number of staff resources required during peak check-in hours, enabling provider groups to decrease staffing needs during these times by as much as 1.5 FTEs.