Streamlining Payment Processes for Patients and Staff

Between rising co-payments and co-insurance, increasing deductibles and a growing self-pay population, patient financial obligations are at an all-time high. Patients now owe more than $250 billion in out-of-pocket medical bills annually,1 representing nearly a third of a healthcare provider's revenue source.2

Increasing Patient Responsibility as a Percentof Total Provider RevenueAs these out-of-pocket payments climb, providers now face the task of overhauling existing patient billing and collections processes to account for this shift, from estimating patient fees at the time of service to setting up payment plans.

At every step of the way, MPV is your partner of choice, delivering a proven, industry-leading suite of patient payment management solutions designed to optimize every step of the patient encounter for improved revenue collection. Beginning with eligibility and benefits verification all of the way through patient estimates, self-service check-in, patient-friendly statements, medical credit checks and recurring payment plans, MPV empowers you to successfully implement the patient financial counseling initiatives and retail-based strategies needed to thrive in this challenging consumer-driven environment—all while enhancing the patient-provider relationship.

1 "Overhauling the US Health Care Payment System," McKinsey Quarterly, 2007
2 "The 'Retailish' Future of Patient Collections," Celent, 2009